DAT565_v3_CallCenterWaitingTime_AccurateSpreadsheet1.xlsx

Call Center Timing

ProtocolTypeQueueTimeServiceTime
PE43976
PE15133
PE5735
PE1539
PE4541
PE9743
PE23943
PE3348
PE3148
PE29949
PE2750
PE18950
PE5151
PE7152
PE5756
PE14957
PE20961
PE12161
PE6563
PE5965
PE2968
PE4368
PE9171
PE21172
PE9572
PE6774
PE14375
PE8575
PE17375
PE7775
PE2576
PE7577
PE4179
PE22979
PE4780
PE14787
PE24790
PE189104
PE89106
PE223110
PE265121
PE141129
PE167131
PE107144
PE261157
PE63159
PE37167
PE67167
PE91168
PE193172
PE133195
PE31204
PE203210
PE261211
PE205246
PE75255
PE31260
PE177854
PE193899
PE93905
PE53942
PE91225
PE103239
PE219243
PE179268
PE153299
PE57319
PE171321
PE71388
PE89408
PE89577
PE47231
PE29133
PE4334
PE12135
PE17937
PE12938
PE14143
PE7345
PE9747
PE14152
PE6354
PE5156
PE10764
PE9965
PE4367
PE12369
PE11570
PE12976
PE7177
PE3378
PE17980
PE13183
PE10592
PE9594
PE131110
PE143110
PE135112
PE75119
PE127129
PE277140
PE35188
PE97204
PE31206
PE119207
PE219239
PE47214
PE67243
PE65387
PE8333
PE8734
PE13734
PE9134
PE18134
PE2936
PE6936
PE6136
PE22536
PE14737
PE6137
PE8937
PE5138
PE2738
PE21140
PE3740
PE9941
PE5941
PE7942
PE22542
PE13342
PE4343
PE5144
PE10744
PE3744
PE14545
PE17345
PE6345
PE13945
PE3146
PE5546
PE9946
PE2947
PE10547
PE5547
PE4747
PE5747
PE19547
PE21949
PE8349
PE7149
PE6550
PE31151
PE75351
PE4551
PE15151
PE4352
PE4752
PE14352
PE71552
PE7152
PE4352
PE5553
PE5353
PE18754
PE21354
PE12355
PE26555
PE16355
PE10755
PE14156
PE6756
PE8356
PE4756
PE48756
PE4157
PE8357
PE75357
PE8157
PE76757
PE31558
PE24159
PE3959
PE8559
PE7359
PE19959
PE5360
PE7160
PE9160
PE17960
PE9360
PE4760
PE7560
PE10961
PE27361
PE3761
PE12361
PE15562
PE21163
PE4564
PE10964
PE4564
PE3365
PE6365
PE13965
PE9166
PE80966
PE14966
PE7166
PE8567
PE7167
PE3367
PE4967
PE4167
PE13568
PE2168
PE32368
PE17769
PE81169
PE7569
PE14169
PE9969
PE8370
PE13370
PE7770
PE8570
PE80970
PE3571
PE9372
PE6773
PE8373
PE7373
PE5773
PE4574
PE5574
PE6574
PE6774
PE19375
PE14975
PE3975
PE6576
PE17176
PE3376
PE17176
PE9976
PE10576
PE4177
PE9177
PE10777
PE16177
PE9377
PE8378
PE4978
PE6379
PE7179
PE20379
PE22979
PE7779
PE9780
PE30180
PE3981
PE10781
PE14581
PE3382
PE12382
PE10982
PE4983
PE24383
PE20583
PE12583
PE12784
PE18585
PE6994
PE4196
PE165102
PE321106
PE41110
PE189111
PE155114
PE45117
PE179123
PE35124
PE541126
PE57128
PE101129
PE43129
PE123132
PE75142
PE105142
PE145146
PE217152
PE157154
PE61158
PE221162
PE71172
PE123173
PE57179
PE109180
PE123189
PE37206
PE81207
PE89208
PE51216
PE129220
PE77220
PE135225
PE131231
PE27236
PE121242
PE45253
PE95253
PE89255
PE83412
PE135414
PE135799
PE809822
PE149886
PE93901
PE75209
PE55211
PE117211
PE79213
PE113224
PE149225
PE95227
PE57227
PE51241
PE115261
PE43264
PE89296
PE99297
PE105300
PE105320
PE655340
PE27344
PE79388
PE715407
PE87407
PE227474
PE157530
PE31531
PE753532
PE71584
PE237694
PE69704
PE129721
PE1452270
PE285732
PE6534
PE21134
PE19135
PE17736
PE36338
PE8738
PE8338
PE4940
PE46140
PE9141
PE5341
PE3142
PE40342
PE6942
PE5542
PE2742
PE7342
PE25343
PE33143
PE5343
PE24944
PE11744
PE12144
PE4344
PE7944
PE16344
PE19745
PE25945
PE6345
PE8745
PE15545
PE7546
PE41946
PE9146
PE6946
PE9947
PE7747
PE26948
PE12148
PE15748
PE22548
PE18548
PE6149
PE17149
PE4949
PE5549
PE2149
PE25550
PE41950
PE5150
PE21950
PE3750
PE17950
PE20750
PE5550
PE76351
PE37752
PE40752
PE36152
PE5353
PE7153
PE22153
PE15554
PE7554
PE76755
PE4755
PE8956
PE25156
PE12757
PE13757
PE12757
PE2557
PE12158
PE39758
PE8758
PE5558
PE2158
PE18159
PE27359
PE8759
PE5359
PE22960
PE2760
PE15360
PE6760
PE80961
PE9161
PE39161
PE4962
PE6362
PE5164
PE4565
PE29765
PE5365
PE6165
PE3765
PE2966
PE4567
PE14967
PE27567
PE9967
PE3968
PE14168
PE7169
PE15969
PE35569
PE23969
PE10569
PE6369
PE8569
PE12769
PE10569
PE7369
PE29170
PE9770
PE3971
PE33571
PE13971
PE3571
PE32371
PE13173
PE20773
PE12174
PE34174
PE7374
PE12175
PE10775
PE4375
PE9176
PE6776
PE10177
PE15577
PE9977
PE11777
PE7577
PE11578
PE18578
PE34378
PE8578
PE23378
PE4379
PE8779
PE21179
PE8380
PE10181
PE18181
PE17782
PE6382
PE30782
PE11782
PE9382
PE14383
PE14183
PE36783
PE15183
PE16983
PE5383
PE7583
PE25984
PE6184
PE10984
PE8384
PE10785
PE3985
PE7585
PE3986
PE31988
PE10788
PE25788
PE13789
PE12194
PE5995
PE28197
PE6598
PE8799
PE49199
PE845101
PE131104
PE355105
PE61107
PE75109
PE125110
PE225110
PE51110
PE261111
PE599112
PE151113
PE715116
PE303117
PE49126
PE559127
PE73128
PE265128
PE293128
PE43130
PE69130
PE107131
PE227137
PE29138
PE277139
PE79140
PE45141
PE79142
PE247146
PE185147
PE201147
PE61148
PE187150
PE41153
PE139153
PE529157
PE117160
PE27161
PE73165
PE177166
PE275166
PE91167
PE71168
PE179168
PE353168
PE387170
PE315170
PE147172
PE175172
PE655174
PE265176
PE75177
PE163177
PE97178
PE305180
PE725183
PE95186
PE177186
PE135187
PE169191
PE261199
PE439201
PE127204
PE357209
PE113210
PE201213
PE103214
PE47223
PE419224
PE133226
PE129228
PE303229
PE763233
PE343234
PE305238
PE51245
PE347247
PE135248
PE179248
PE405249
PE149251
PE237252
PE249253
PE55254
PE261414
PE235415
PE253783
PE31784
PE127797
PE363806
PE87807
PE63821
PE113211
PE113213
PE77214
PE47223
PE151224
PE31258
PE53258
PE31261
PE49261
PE231268
PE151295
PE201297
PE139298
PE763299
PE209300
PE107300
PE281301
PE227317
PE101318
PE59321
PE289322
PE387336
PE31336
PE85340
PE55382
PE275383
PE47387
PE117479
PE103534
PE61577
PE297638
PE309712
PE103713
PE1412146
PE239433
PE145531
PE10933
PE5133
PE12534
PE25735
PE27736
PE6138
PE26738
PE8340
PE6340
PE14941
PE3141
PE12741
PE9943
PE24743
PE19944
PE9744
PE2745
PE7346
PE27546
PE8146
PE8946
PE14947
PE9547
PE31747
PE4748
PE12148
PE5549
PE4349
PE12349
PE9749
PE7349
PE30150
PE24350
PE18550
PE5150
PE6152
PE19153
PE5153
PE3756
PE6156
PE6356
PE1957
PE16157
PE15557
PE25757
PE8558
PE6958
PE25359
PE4360
PE5960
PE25560
PE9960
PE13561
PE11762
PE5963
PE3563
PE12764
PE6364
PE3364
PE9564
PE14165
PE6765
PE8765
PE22565
PE4765
PE6166
PE76367
PE13167
PE14967
PE13768
PE17368
PE8368
PE10569
PE18769
PE11370
PE16170
PE13170
PE7971
PE14772
PE3972
PE11772
PE9174
PE11774
PE30975
PE14975
PE12175
PE6175
PE20976
PE3977
PE13177
PE7977
PE18377
PE4777
PE19578
PE9779
PE20179
PE34179
PE5179
PE10980
PE7580
PE16380
PE6580
PE10180
PE17582
PE14382
PE20183
PE17383
PE14784
PE5584
PE11184
PE7185
PE21987
PE6388
PE13188
PE10590
PE10794
PE185101
PE231108
PE153111
PE207112
PE171112
PE245114
PE111115
PE53116
PE179118
PE111121
PE381123
PE55126
PE451128
PE181129
PE79130
PE121133
PE167133
PE159135
PE101136
PE69136
PE97137
PE53142
PE137142
PE35145
PE27146
PE91147
PE63147
PE47150
PE269152
PE57154
PE169157
PE55161
PE109162
PE55164
PE59165
PE123165
PE41170
PE181176
PE55177
PE173186
PE73198
PE93205
PE201208
PE145209
PE63222
PE77222
PE65231
PE145232
PE135236
PE93246
PE339250
PE53255
PE49413
PE89413
PE73812
PE137892
PE73897
PE123211
PE71213
PE107240
PE73240
PE69242
PE141263
PE43268
PE103268
PE53269
PE81269
PE67296
PE97300
PE73301
PE27317
PE125319
PE193321
PE131338
PE77342
PE247343
PE123343
PE97382
PE27382
PE753472
PE763473
PE123526
PE59537
PE127570
PE95587
PE129587
PE81717
PT8129
PT6586
PT14786
PT3388
PT10390
PT2190
PT3590
PT6390
PT16392
PT8596
PT6997
PT37799
PT43102
PT41104
PT83108
PT367109
PT45113
PT49122
PT155122
PT45124
PT571130
PT83139
PT55150
PT705156
PT101157
PT277166
PT43172
PT29172
PT97173
PT43187
PT103187
PT65193
PT627197
PT121215
PT131229
PT29248
PT91267
PT219283
PT167323
PT417493
PT141539
PT187551
PT651567
PT203633
PT73775
PT7051048
PT11931
PT10785
PT12989
PT6991
PT161106
PT27111
PT73119
PT75124
PT69125
PT105132
PT57159
PT63166
PT41168
PT69178
PT145191
PT139215
PT51256
PT43267
PT141310
PT71327
PT159513
PT1292662
PT24328
PT9129
PT16130
PT5330
PT6333
PT4786
PT6786
PT10786
PT18388
PT6789
PT7589
PT3590
PT35590
PT20790
PT10591
PT7591
PT18591
PT12991
PT3392
PT6192
PT8192
PT7192
PT5193
PT70993
PT12993
PT9594
PT7995
PT7395
PT3595
PT12796
PT11596
PT5196
PT9397
PT9797
PT23797
PT7798
PT3598
PT12398
PT17998
PT23999
PT6399
PT7199
PT89100
PT217100
PT91100
PT23100
PT269101
PT153102
PT263103
PT101103
PT55104
PT95104
PT205104
PT165105
PT271105
PT69106
PT81106
PT129106
PT149106
PT273107
PT225107
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PT145109
PT35109
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PT89110
PT65112
PT189114
PT51114
PT339114
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PT57115
PT99115
PT71116
PT41117
PT73117
PT67118
PT55118
PT77118
PT77119
PT59120
PT101121
PT135121
PT51122
PT247122
PT131122
PT169123
PT165123
PT63123
PT45123
PT301123
PT53124
PT105124
PT47124
PT53124
PT75124
PT153124
PT279126
PT119126
PT153126
PT27126
PT137127
PT111129
PT177129
PT125129
PT131130
PT95130
PT67131
PT261132
PT59132
PT111133
PT205133
PT139133
PT87133
PT141134
PT103134
PT209134
PT59134
PT149135
PT97135
PT67135
PT165136
PT87139
PT129139
PT57141
PT49141
PT83141
PT107142
PT59142
PT55143
PT341144
PT117146
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PT299147
PT95147
PT57148
PT65148
PT61149
PT51149
PT125149
PT117149
PT111150
PT93151
PT27151
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PT85155
PT113156
PT49158
PT49158
PT129159
PT161160
PT73161
PT121162
PT171162
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PT93164
PT135165
PT139165
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PT45169
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PT111202
PT279203
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PT61218
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PT8597
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PT4598
PT3998
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PT7799
PT81100
PT459101
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PT41120
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PT63124
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PT91143
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PT55152
PT175152
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PT205154
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PT135162
PT93162
PT157164
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PT109166
PT69166
PT49168
PT75169
PT107172
PT31172
PT141173
PT183176
PT43177
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PT2491038
PT1911131