Frequently Asked Questions

            How does the work?
Please visit our “How it Works” page to learn how to use our services. The page has all the features of site explained in details including a step by step guide on how to place an order.

                 Is your service confidential?
At, we guarantee the confidentiality of all our users. We will never share your personal information with anyone unless you provide your writer with your contact details.

              How can I pay for the custom written paper? Is it safe to submit payments through your site?
You can pay for your order by first loading money into your account and then pay for the balance, or you can pay directly using PayPal. The latter payment method is always safer and secure than the first.

                    Who will write my custom paper?
All writers on have profiles, and once you place your order, it is released to the writers who then place their bids. Each writer sets the price, and you can choose the one you want to handle your assignment depending on her/his rating, achievements, and price. By giving you the freedom to choose who writes your custom essay, you can rest assured that your order will be of the highest quality.

           Is there a possibility of plagiarism in completed order?
We make sure all order pass through plagiarism-detecting software before they are delivered to the customers.

                  Do you keep a database of pre-written essays?
As a way to familiarize you with the writing skills of our writers, we have a database of pre-written essay samples. The sole purpose of these samples is to show you that our writers can produce custom essays as per specific customer instructions.

                 What is the format of your custom essays?

There are several custom essay formatting styles (MLA, APA, Chicago, Not Applicable) that you choose when placing your order. Your essay will be formatted as per your instructions.

                     When will my custom paper be done?
When placing your order, you will set the deadline when you want it to be completed. The writer may submit it in parts or ant depending on the number of pages.

                 What is Progressive Delivery service and how does it work?
Progressive delivery service helps manage complex orders by allowing you to stay updated on the progress of your assignment. In this case, the payment for the order is broken down into parts.

                 How do I fill in the order/inquiry form?

Please visit our order form and specify the details of your order including the title, a number of pages, delivery date, and how many sources you would like to use. Remember to leave comments on how you want your assignment to be handled.

           How will I be able to send my case study/articles/materials to the writer?

Once you fill in your order form, you will automatically be directed to your order page. Click on upload files to share any case study materials you may want to share with the writer. The material will automatically be availed to the writer. You can contact our customer desk in case you encounter problems when uploading the files.

            What is my personal order page? How does it work?

The personal order page is your customer page where you can track all your orders and communicate with the writer and the administrator. This page shows all the placed orders, you can place new orders, and can view and update your personal information and password.

            What if I forgot my password?

If you have forgotten your password, you can request a new one, and a link will be emailed to you. Please follow the link to update your password.

           How will I receive my paper?
After the writer completes your order and has received all the payment, you have the chance to download it from your inbox either as MS or PDF document.

          I haven`t received my custom paper by the deadline. What should       I do?
Contact us immediately via live chat, on your order page or by calling us, and we will sort you out. There are several reasons that can lead this inconvenience including you provided the wrong email, the writer is waiting for some information from you and cannot proceed before hearing from you, or maybe your SPAM filter is blocking emails from us, or we are checking your work for plagiarism.

             What is the samples service?
These are random orders completed by a writer that is provided to acquaint you with the writer’s style before he/she starts working on your order. The service is available for a fee, and you have the opportunity to change the writer for a specified number of times per order.

          What is Complex Assignment?
Complex assignments refer to a number of disciplines that require special knowledge and advanced research skills to handle. Such areas include statistics, accounting, IT and Web, Computer Science, Physics, Chemistry, Mathematics, Biology and life science, Engineering, and Architecture.

     24/7 Live customer support

We have very dedicated live support team that is ready and willing to answer any questions that you might be having. Our professional team is made up of capable personnel who will update you on any paper details.

        Research Paper Writing

Writing a research paper requires extensive research on a particular subject. Students, therefore, are required to dig deeper into research materials to come up with strong evidence to support the thesis statement.

         Proofreading and Editing Services

Proofreading and Editing is important for creating a high-quality research paper or an essay. At we have editors in every academic field that can proofread and edit your essay or a research paper