complaint letter

You are a passionate reader, and you have ordered several books from Apple Tree
Fine Books; however, there was a problem with the last book you received. You want
to write a complaint letter to Mr. Samir Saleh, the owner of Apple Tree Fine Books, to
tell that you will return the book sent by mistake and to request that the correct edition
should be sent. The complaint letter should have all the required parts. It may follow
any letter block format (Full block, semi block or modified block)
Use the information below to write the inside address:

Good Work

www.appletreebooks.com
Zahle, Lebanon
Apple Tree Fine Books
(961)71-237896
4128 East 15thStreet