2 – Discussion – Operational Excellence

· Chapter 10 (Digital Transformation and Changes in Consumer Behavior) (Information Technology and Organizational Learning)

This week we focus on some additional terms for IT users.  This week lets discuss what a community of practice is.   Why are they important and how can they impact the culture within an organization?

Your response should be 300-400 words.

Reference :

TEXTBOOK:

Title: Information Technology and Organizational Learning

ISBN: 9781351387583

Authors: Arthur M. Langer

Publisher: CRC Press

Publication Date: 2017-10-17

Edition: 3rd ED.